MIP LONDON | FAQ

The online registration is for visitors only. If you are registering as part of a branded meeting space, please reach out to your contact.

Once the online registration is open for visitors, the link to our Online Registration tool can be found on the registration page of the website.

For further assistance, please contact our Customer Service.

Each company attending with a meeting space has a dedicated contact at RX Global, the MIP LONDON organizer company.

Your company admin lead should have received the delegates’ registration process from RX Global.

For further assistance, please contact our Customer Service.

• Online Registration: You can register online and pay by credit card (AMEX, VISA or MASTERCARD), or wire transfer for total amounts above 400€.
• Offline Registration: You can pay by credit card (AMEX, VISA or MASTERCARD) or wire transfer.

NOTE: For security reasons, we cannot accept any credit card data via email. Credit card information received by email will automatically be deleted and the contract destroyed.

This information is important to enable us to easily identify your payment. Please include one of the following:

• Invoice number: You can find your invoice number on the top left of the invoice. Once registered, your invoice is automatically sent by e-mail.
• Order ID number: If you register online, you will receive a registration confirmation where you can find your Order ID number. Please quote this number as reference when processing your wire transfer.
• I do not have any invoice number or Order ID number: In order to be able to recognize your payment, please mention your company name as filled in on the registration form, the name of the participants registered, and the event you registered for.

If you register online, please use the order ID number and total amount included in the confirmation email to generate the transfer first.

Yes, it is necessary to send a copy of the bank transfer as proof of payment to our Customer Service, including your company name, personal details and the event you registered for.

If the payment is done less than 7 days before the exhibition starting day, please bring a copy of the bank transfer as proof of payment.

Please note that we do not accept bank wire as payment method if you register only 3 days before the preopening day. Only payment by credit card will be possible.

If you wish to pay by check 10 days before the show, please bring the check on site.

A payment by cash will be possible only on site.

Once registered, your invoice and copy are automatically sent by e-mail to the company contact provided on the registration form or the billing contact if provided.

If you need a copy, please fill out the Customer Service Helpdesk Request Form. Remember to include your company name, personal details and the event you registered for.

Please fill out the Customer Service Helpdesk Request Form including your company name, personal details, and the event you registered for. Please mention the exact information that needs to be amended.

You will receive your e-badge via email 2 weeks before the event. In the case that you do not receive your e-badge, please fill out the Customer Service Helpdesk Request Form or go to the registration area upon your arrival.

You can transfer your MIPLONDON participant registration to a full-time employee of the same legal company and in the same country, at no extra charge.

To transfer or amend your delegate registration please contact your company’s admin lead. They will have the option to do the transfer in their “company hub”, in the section “your company badges”. For any assistance, please fill out the Customer Service Helpdesk Request Form. Explain the nature of your request, and don’t forget to include your company name, personal details and the event you’re attending.

This data is processed by RX France for the purposes of carrying out its contractual obligations: fulfilling request for information or content, registration for newsletter or promotional analysis and communications. Such data is stored for a maximum duration of 10 years.

You may exercise your right to access, obtain, correct and oppose the use of your personal data by writing to: www.privacy.reedexpo.com.

In case you are not satisfied by the answer to your request, you may enter a complaint to the French National Data Protection Authority (Commission Nationale Informatique et Libertés or CNIL) www.cnil.fr.